Click & collect - Western Australia

For Western Australian customers, all of our items are available for pick up at both of our showrooms located in Mount Lawley and Subiaco. An option to collect from either item is available upon checkout, and of course is free of charge. If you have purchased an item and decide you would like to have it collected from the other showroom or have it shipped, please contact us on the below numbers and we can organise a transfer or provide a competitive shipping quote for you. 

Subiaco showroom - (08) 6111 4610
Mount Lawley showroom - (08) 9227 9027

Shipping rates

Our aim is to provide you with a smooth online shopping experience, with the best value and reliable shipping and delivery. Our shipping rates are calculated through an external carrier who utilises a number of transport providers and we have negotiated a discounted rate for these services. Our rates supplied are the exact rate supplied by our shipping partner, which will be calculated to your address from our showroom at 360 Hay Street, Subiaco WA 6008.

The rates are calculated by dimensions and weights of each product, and we have calculated a few types of packing for multiple smaller items. If you have a larger furniture order with multiple items, please get in touch with us to obtain a shipping quote as we may be able to pack this differently to get a better shipping rate.

To avoid disappointment, please contact Natalie Jayne Interiors on 08 6111 4610 or via email at online@nataliejayneinteriors.com prior to completing purchase to gain a shipping price for your items. Shipping prices will be in real-time and Natalie Jayne Interiors will ensure you receive the best possible price and the best possible service (including delivery time and care for your product). 

Alternatively, if you wish to organise shipping and collection from the Natalie Jayne Interiors showroom, please email online@nataliejayneinteriors.com with your shipping details and address.

Unfortunately, we are unable to ship items outside of Australia.

Delivery times

For items that are in stock and available for immediate dispatch, the estimated delivery times are as per the below table. Items will be dispatched Monday to Friday between 10.00am and 4.00pm WST.

If you have pre-ordered an item, this will require a 2 to 4-week wait time from the date of purchase. You will receive an email within 48 hours to confirm your order and approximate delivery date.

Perth metro area

 

Smaller items up to 10kg

 2-4 business days from date of purchase.

Larger homeware items over 10kg and all furniture items

 3-5 business days from date of purchase.

Regional WA

 3-7 business days from the date of purchase.

Major Capital Cities

 

Smaller items up to 10kg

 3-5 business days from the date of purchase.

Large homeware items and all furniture items

 3-10 business days from the date of purchase.

Regional areas outside of WA  3-10 business days from the date of purchase.
Remote areas outside of WA  5-14 business days from the date of purchase.

 

Additional information

Once your order has left the showroom, you will receive an email notification with shipping details and a tracking number.

Homewares and furniture items that are being shipped via courier services will require you to be home to receive the delivery. Our shipping partner will contact you to organise a suitable date and delivery time with you. The delivery drivers will usually take larger furniture pieces into the room of your choice for you. 

If you have any queries regarding shipping, please do not hesitate to contact us on 08 6111 4610 or via email at online@nataliejayneinteriors.com, we will be more than happy to answer any of your questions.